Internet Bank Security – is Mobile the answer?

As a seasoned Internet Banking consumer, and owner of several current accounts from different High Street providers, I was comparing and contrasting the different customer experience on offer from these different providers with my colleague Steve Seymour from IPL’s Enterprise Technology Centre.

There is no doubt that that the “bad guys” are getting smarter.  One of my friends recently found out, to his cost (or more correctly the cost of his Bank),  that online security requires much more than simply keeping your PC up-to date with Windows updates and having the latest anti-virus software. In his case logging into his bank’s internet banking site via a saved favourite link was his downfall. Unbeknown to him, this had been altered to point to a look-a-like bank home page that siphoned off his credentials. With these, it was straightforward to log in to his bona fide account, make a faster payment transfer before logging him in to the regular bank site as if nothing had happened.  Luckily, his suspicions were aroused because of the relatively long delay between the log-in page and the “my account” page for his provider. His bank’s security is very poor, (but surprisingly it’s one of the main providers), fortunately most banks employ at least simple techniques to prevent a customer’s complete credentials being siphoned in this way. Read the rest of this entry »

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Ten ways Enterprise 2.0 can boost your bottom line

So web 2.0 is here to stay, despite the recent embarrassing antics of Facebook. There are lots of ways it can be used to interact with your customers, but what about the most valuable asset of most knowledge driven companies – your employees? I don’t mean scouring facebook for their drunken photos and giving them a ticking off on Monday morning – everyone’s entitled to let their hair down, and I can’t think of a faster way to make your top talent leave. What I have in mind is an internal, private social network where – like linkedin users or conventional bloggers – your employees actually want to share their knowledge. This kind of system is usually called Enterprise 2.0.

Most of the new generation of enterprise grade collaboration software comes with built in support for things like internal blogs and wikis; and let your employees create their own profile pages with lists of skills and interests, follow the blogs of other staff members, and build a network of colleagues across the enterprise. However, tools like Microsoft’s SharePoint 2010 and IBM’s Lotus suite don’t come cheap, so let’s have a look at some of the possible benefits… Read the rest of this entry »

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Microsoft SQL Server 2012: Treating Information as a Corporate Asset

April has seen the launch of SQL Server 2012, the latest version of the powerful RDBMS. It has many new features that enhance performance, TCO, manageability and availability. However, SQL Server 2012, along with SharePoint 2010, also provides another step forward in addressing the concerns of Information Management, the practice of treating an organisation’s information and data as a corporate asset. Read the rest of this entry »

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Government Open Data Consultation

The Cabinet Office has just closed a consultation on open standards for government projects. The questions asked are worth a read as it shows an encouraging level of enthusiasm for tackling a long-standing problem in government IT – vendor lock-in.
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Smart Meters: Why wait until 2019?

DECC’s Smart Metering Implementation Programme aims to install new metering systems in 30 million GB homes between 2014 and 2019. But why wait? Read the rest of this entry »

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Motorways, Tolls and Panic

This morning (the 19th of March) the headlines were full of Prime Minister David Cameron’s comments that private cash is needed to ‘boost’ the road network. This prompted a large amount of praise, alarm, and speculation, depending on who was commenting. One thing is clear, however – people don’t seem to know how the road network is funded at the moment. It is worth noting that some of what people are worrying about already happens.

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Advance UK time to CET? No!

The government is proposing a 3 year trial in which UK time will be advanced by 1 hour to match CET. It is hoped that this would aid the tourist industry, and it is easy to imagine how this could benefit many British businesses too. I wonder however, what the National Grid would say?

The UK National Grid has multiple High Voltage Direct Current (HVDC) interconnects with neighbouring countries, including France and Holland, and is planning another to Norway. They assist in maintaining security of supply by providing route diversity, and allowing international transfer and trading of surplus supply. But advancing UK time to CET will hamper the UK’s ability to trade energy with other countries.

At the moment, UK electricity demands don’t align with those in France. Simply put, we sell to them as they all arrive home from work, and buy from them when we all arrive home. We can only do this because our clocks differ by an hour. If all UK and French clocks are synchronised, then our peaks and troughs of demand will also be synchronised. What will we do with surplus demand when there is no-one to sell it to? And who will have surplus supply when we need to buy it?

So alignment of supply and demand reduce international energy trading opportunities and devalue interconnects. OK, so security of supply is very important, but will we really need three interconnects with Europe, two of which come ashore in Kent?

I’d vote for leaving UK time alone. What’s a single hour to a tourist? They will, after all, get it back when they return home.

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UK’s energy market: leaving the age of telegraphy

Our energy market has much in common with the telecoms market of the mid eighteen-hundreds: too much, actually. Read the rest of this entry »

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I thought they said money makes money?

Day in and day out companies around the globe ask themselves the same key question – “How can we make more money?”

Whether you are a fruit seller in Guatemala or an international online book seller, in order to continue trading, a revenue stream needs to be established, strengthened and protected. For the fruit seller this may involve local knowledge, an appreciation for agricultural cycles and a reliable supply chain where the online book seller may also profile their customers’ previous purchases, browsing history and geographical location in order to suggest additional sales appropriate to the customer and hence maximise the sale by analysing the information available.

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